Console logo
AI/ML
Enterprise SaaS

Console

AI-native IT Service Management solutions

CORE INFO

$29.2M
Total Funding
Series A
Round
2024
Founded
51-200
Team Size
San Francisco, California, United States
Headquarters

Console is a San Francisco-based company that provides AI-driven IT Service Management solutions, enabling businesses to automate IT support processes through popular communication platforms like Slack and Microsoft Teams.

  • Console raised $23 million in a Series A funding round in September 2025, led by DST Global Partners and Thrive Capital.startupintros.com
  • The Bridge reported on Console's $23 million Series A funding, highlighting its plans to integrate AI agents into enterprise IT solutions.thebridge.jp

WHY WE WOULD WORK AT CONSOLE

Innovative AI Solutions

Join a team pioneering AI-native IT Service Management solutions that automate support processes, enhancing operational efficiency for clients.

Collaborative Culture

Work alongside a diverse team of 51-200 employees in a dynamic San Francisco environment, fostering collaboration and innovation.

Competitive Compensation

Benefit from a strong funding background with $29.2 million raised, ensuring competitive salaries and growth opportunities.

Cutting-Edge Technology

Engage with advanced technologies that integrate seamlessly with popular tools like Slack and Microsoft Teams, transforming IT support.

Impactful Work

Contribute to a mission-driven company focused on revolutionizing IT service management, making a tangible impact on enterprise operations.

Growth Opportunities

Be part of a rapidly growing startup founded in 2024, with significant potential for personal and professional development as the company scales.

MARKET AND TRACTION

TOTAL FUNDING

✦ KEY METRIC
  • Console has raised a total of $29.2 million across two funding rounds.

  • The most recent funding round was a Series A, where they secured $23 million in September 2025, led by DST Global Partners and Thrive Capital.
  • TEAM SIZE

  • Console currently employs between 51 to 200 people.

  • This team size indicates a growing company that is scaling its operations to meet market demands.
  • FOUNDING YEAR

  • Console was founded in 2024, positioning itself as a new entrant in the AI-native IT Service Management sector.

  • The company's recent establishment allows it to leverage the latest technological advancements in AI and ITSM.
  • MARKET POSITION

  • Console specializes in AI-native IT Service Management solutions, focusing on automating IT support processes.

  • Their platform integrates with popular communication tools like Slack and Microsoft Teams, enhancing operational efficiency for organizations.
  • NOTABLE CLIENTS

  • Console's platform is deployed company-wide at various organizations, showcasing significant market acceptance.

  • Specific client names were not disclosed, but the widespread adoption indicates a strong value proposition in the market.
  • PRODUCT AND TECH

    AI-native ITSM Solutions

    Console specializes in AI-native IT Service Management (ITSM) solutions that automate and streamline IT support processes, significantly enhancing operational efficiency.

    Integration with Communication Tools

    The platform integrates seamlessly with popular communication tools like Slack and Microsoft Teams, allowing organizations to manage a large portion of IT support requests directly within these environments.

    Automated Support Processes

    Console's technology leverages AI-driven automation to reduce the need for human intervention in IT support tasks, improving response times and service delivery.

    Funding and Growth Strategy

    Having raised a total of $29.2 million, including a $23 million Series A round, Console is positioned for rapid growth and innovation in the ITSM sector.

    Focus on Operational Efficiency

    By automating IT service management, Console helps organizations enhance their operational efficiency, enabling faster and more effective responses to IT-related inquiries.

    COMPANY CULTURE

    Values

  • Innovation is at the core of our solutions

  • Commitment to operational efficiency

  • Focus on customer-centric service delivery

  • Emphasis on teamwork and collaboration

  • Integrity in all interactions
  • Operating Principles

  • Leverage AI to enhance IT service management

  • Foster a culture of continuous improvement

  • Encourage open communication and feedback

  • Prioritize automation to reduce manual tasks

  • Adapt quickly to changing technology landscapes
  • Benefits

  • Flexible work arrangements to support work-life balance

  • Opportunities for professional development and growth

  • Collaborative environment that values diverse perspectives

  • Access to cutting-edge technology and tools

  • Competitive compensation and equity options
  • Team Cadence

  • Regular team meetings to align on goals

  • Bi-weekly check-ins for project updates

  • Monthly all-hands meetings to share company progress

  • Open-door policy for leadership accessibility

  • Encouragement of team-building activities
  • Learning & Growth

  • Continuous learning through workshops and training

  • Mentorship programs for skill development

  • Support for attending industry conferences

  • Knowledge sharing sessions among teams

  • Focus on personal and professional growth paths
  • COMPENSATION SNAPSHOT

    A
    Comp score vs cohort
    vs. AI/ML · Series A · US
    Based on publicly available compensation ranges from job postings; exact compensation may vary.
    Engineering IC3n = 3
    $200K – $350Kmedian $275K
    Los Angeles / Bay Area
    US-only in v1 · only categories with n > 2 shown · in-person / hybrid / remote treated separately where n ≥ 3

    HIRING SIGNAL

    0
    Open roles on their careers page
    Snapshot via live ATS poll
    —
    Net new roles in the last 90 days
    Available once weekly history accrues
    90-Day VelocityV2 · BACKFILL
    Trend builds weekly as historical rows accrue
    SourcesGreenhouseLeverAshbyWorkableSmartRecruitersRipplingRecruiteeFallback · Wellfound, YC Work-at-a-Startup, careers-page scrape

    KEY COMPANY ANNOUNCEMENTS

    Filter
    9 announcements · ranked by importance
    Sep 2, 2026PRESSPalo Alto Networks paid $500M for Thrive-backed Console, sources say | TechCrunchtechcrunch.com
    Sep 16, 2025FOUNDER PROFILEConsole, AI For IT Startup, Raises $22 Million From DST, Thriveupstartsmedia.com
    Jun 2, 2025FUNDINGConsole raises $6.2M from Thrive to free IT teams from mundane tasks with AI | TechCrunchtechcrunch.com
    May 28, 2026INTERVIEWEp. 320 How I Raised It with A… - How I Raised It - The podcast where we interview startup founders who raised capital. - Apple Podcastspodcasts.apple.com
    Feb 13, 2026CUSTOMER WINHow Webflow Achieved 75% IT Automation and 87% Ticket Deflection with Console | Case Study | Consoleconsole.com
    Jun 10, 2026CUSTOMER WINHow Podium Scaled IT Operations with Console | Console Case Study | Consoleconsole.com
    Feb 13, 2026CUSTOMER WINHow Bloomerang Jumped from 84% to 94% CSAT with Console | Consoleconsole.com
    Mar 25, 2026PRODUCTConsole Assistant: The AI Agent for Every Tier 2 Task | Consoleconsole.com
    Apr 14, 2026PRODUCTConsole's Proactive Playbooks: IT That Moves Before You Do | Consoleconsole.com