Flai
AI agents and CRM for automotive dealerships
CORE INFO
Flai sells software to automotive dealerships and dealer groups that handles customer calls and messages, books service and sales appointments, and automates follow-up across service and sales teams. Its platform is designed to catch missed opportunities and carry out routine dealership workflows, escalating complex issues to employees.
- Series A: Flai raised $27 million on October 6, 2026, led by Base10 Partners, with Toyota Ventures, First Round Capital, Y Combinator, The Friedkin Group, and Findlay Automotive Group participating.techcrunch.com
- Appointment volume: Flai reported scheduling more than 50,000 appointments per month across sales and service in October 2026.techcrunch.com
- TechCrunch reported 20x revenue growth in the year preceding Flai's October 2026 Series A.techcrunch.com
WHY WE WOULD WORK AT FLAI
Modernize Automotive Retail
Help dealerships bring more customers through the door by preventing missed calls, weak follow-up, and lost service opportunities. Flai's mission is to automate dealership operations while keeping employees focused on in-person customer relationships.
Join a High-Growth Startup
Flai has grown revenue 20× year over year, expanded to hundreds of dealerships, and raised $33M+ through its Series A. You'll join a 35–40-person team at a pivotal stage of scale.
Build Real AI Agents
Work on voice agents that answer calls, schedule appointments, send SMS and email, update dealership systems, and escalate complex cases to humans. Flai builds its own voice infrastructure to improve latency, interruptions, and dealership-specific conversations.
See Measurable Impact
Flai's platform schedules more than 50,000 appointments each month and serves over 20% of the top 50 U.S. dealer groups. Customer case studies report outcomes including zero missed calls, staff time savings, and hundreds of appointments booked.
Work Close to Customers
Build alongside dealership operators and solve practical problems across sales, service, and BDC teams. Flai supports named groups including Findlay Automotive, Hiley Automotive, Servco, and Hudson Automotive.
Shape a Scalable Platform
Help expand an AI-native CRM integrated with DMSs, CRMs, schedulers, phone systems, and Tekion. With customers across hundreds of dealerships and a planned Uruguay office, the platform is growing beyond call handling into full dealership workflow automation.
MARKET AND TRACTION
KEY METRICS
✦ KEY METRICMARKET POSITION
✦ KEY METRICNOTABLE CUSTOMERS
GROWTH TACTICS
✦ KEY METRICCOMPETITIVE ADVANTAGE
PRODUCT AND TECH
AI Voice Agents
24/7 AI voice agents answer dealership sales and service calls, capture leads, provide vehicle and service information, and escalate complex matters to employees. Flai built its own voice infrastructure to manage latency, interruptions, and dealership-specific conversations.
Omnichannel Communications
Flai coordinates phone, SMS, and email outreach using shared customer context. Dealerships can automate service reminders, recall campaigns, declined-service follow-ups, missed-appointment recovery, and sales-lead re-engagement.
Service and Sales CRM
The AI-native CRM surfaces missed opportunities, identifies "heat cases," tracks conversations and appointments, and monitors customer follow-up and satisfaction trends. Agents can recommend or execute actions rather than simply create tasks for dealership staff.
Appointment Automation
Flai schedules service appointments, test drives, and sales visits according to each dealership's rules and scheduler availability. The platform reports more than 50,000 appointments scheduled per month as of October 2026.
Dealership Integrations
Flai connects with dealership management systems, CRMs, appointment schedulers, phone systems, and Tekion's Automotive Retail Cloud. These integrations let its agents update dealership systems and automate sales and service workflows.