Uniphore logo
AI/ML
Data/Analytics
Enterprise SaaS

Uniphore

AI solutions for business operations

CORE INFO

$260M
Total Funding
Series D+
Round
2008
Founded
869
Team Size
Palo Alto, California, United States
Headquarters

Uniphore provides AI-driven solutions through its Business AI Cloud platform, designed to enhance operations across industries like telecom, healthcare, and retail. The platform integrates data, models, and agents to streamline business workflows and improve customer experiences.

  • Uniphore raised $260 million in its Series F funding round, led by NVIDIA, AMD, Snowflake, and Databricks, valuing the company at $2.5 billion.uniphore.com
  • The company serves notable clients such as the United States Coast Guard, JPMorgan Chase, and Vodafone.en.wikipedia.org
  • Business Standard reported on Uniphore's strategic investments from leading AI and data companies in its Series F funding round.business-standard.com

WHY WE WOULD WORK AT UNIPHORE

Innovative AI Solutions

Join a leader in AI with the Business AI Cloud, designed to transform business operations across industries like healthcare and finance.

Collaborative Culture

Experience a 'One Big Team' ethos that emphasizes trust, inclusivity, and effective communication, fostering a supportive work environment.

Growth Opportunities

Be part of a rapidly expanding company, backed by $260M in recent funding, positioning you for career advancement in a booming sector.

Recognized Excellence

Work for a company celebrated for its innovation, including accolades like the AI Innovation Award for Best AI-Powered Platform.

Cutting-Edge Technology

Utilize advanced technologies, including interoperable large language models and AI orchestration, to drive impactful business solutions.

Customer-Centric Mission

Contribute to a mission focused on creating 'customers for life' through innovative solutions that enhance customer experiences.

MARKET AND TRACTION

TOTAL ADDRESSABLE MARKET

  • Uniphore operates in various industries including energy, financial services, insurance, telecom, healthcare, and retail.

  • The demand for AI solutions in business operations is rapidly increasing, positioning Uniphore to capture significant market share across these sectors.
  • NOTABLE CUSTOMERS

  • Uniphore's clientele includes prominent organizations such as the United States Coast Guard, Singapore Police Force, and London Underground.

  • Other notable customers include major corporations like JPMorgan Chase, LG, DHL, and Verizon, showcasing the company's broad appeal across different sectors.
  • KEY METRICS

    ✦ KEY METRIC
  • As of 2025, Uniphore has raised a total of $260 million in its most recent Series F funding round.

  • The company has achieved a post-money valuation of $2.5 billion, reflecting strong investor confidence and market potential.
  • GROWTH TACTICS

  • Uniphore focuses on innovation and customer success to drive growth, aiming to empower businesses to adopt AI technologies effectively.

  • The company continues to expand its capabilities through strategic acquisitions and partnerships, enhancing its product offerings and market reach.
  • COMPETITIVE ADVANTAGE

  • Uniphore's Business AI Cloud integrates data, knowledge, models, and agents, providing a comprehensive platform for AI execution in enterprises.

  • The platform's unique layers, including the Agentic Layer and Knowledge Layer, enable tailored solutions that meet specific business needs, setting Uniphore apart from competitors.
  • PRODUCT AND TECH

    Business AI Cloud

    Uniphore's Business AI Cloud is an end-to-end platform that integrates data, knowledge, models, and agents to facilitate AI execution within enterprises, enabling businesses to enhance their operations and decision-making processes.

    Agentic Layer

    The Agentic Layer orchestrates business workflows by managing agents that execute tasks, ensuring seamless integration and automation across various business functions.

    Model Layer

    This layer provides secure governance of AI models, incorporating built-in guardrails to ensure compliance and reliability in AI-driven decision-making.

    Knowledge Layer

    The Knowledge Layer focuses on developing domain-specific Small Language Models (SLMs) from enterprise data, allowing organizations to leverage their unique data for tailored AI applications.

    Data Layer

    Uniphore's Data Layer prepares enterprise data for AI utilization without the need for migration, streamlining the process of integrating AI into existing business operations.

    COMPANY CULTURE

    Values

  • One Big Team: Trust and inclusivity are paramount.

  • Customer First: Innovating for customer success is a priority.

  • Integrity: Commitment to doing the right thing in all actions.

  • Innovation: Striving to be a trendsetter in AI solutions.

  • Collaboration: Valuing teamwork and collective success.
  • Operating Principles

  • Punch Above Our Weight: Encouraging ambition beyond available resources.

  • Take Action: Prioritizing swift execution and long-term thinking.

  • High Standards: Maintaining excellence in all endeavors.

  • Effective Communication: Ensuring clarity and transparency in interactions.
  • Benefits

  • Competitive salary and performance bonuses.

  • Comprehensive health and wellness programs.

  • Opportunities for professional development and training.

  • Flexible work arrangements to support work-life balance.
  • Learning & Growth

  • Continuous learning culture with access to training resources.

  • Encouragement of innovative thinking and experimentation.

  • Regular feedback sessions to foster personal and professional growth.

  • Opportunities to work on diverse projects across industries.
  • Team Cadence

  • Regular team meetings to align on goals and progress.

  • Collaborative brainstorming sessions to foster innovation.

  • Monthly all-hands meetings to celebrate achievements and share updates.

  • Open-door policy for communication with leadership.
  • HIRING SIGNAL

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    Open roles on their careers page
    Snapshot via live ATS poll
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    Net new roles in the last 90 days
    Available once weekly history accrues
    90-Day VelocityV2 · BACKFILL
    Trend builds weekly as historical rows accrue
    SourcesGreenhouseLeverAshbyWorkableSmartRecruitersRipplingRecruiteeFallback · Wellfound, YC Work-at-a-Startup, careers-page scrape

    KEY COMPANY ANNOUNCEMENTS

    Filter
    9 announcements · ranked by importance
    Oct 1, 2025FUNDINGAI and Data Leaders NVIDIA, AMD, Snowflake and Databricks Invest in Uniphore’s Series F to Accelerate Its Leadership in Business AI | Uniphoreuniphore.com
    Feb 16, 2022FUNDINGUniphore Secures $400M Series E to Boost Global Growthuniphore.com
    May 12, 2025ESSAYComposability: The Golden Ticket To Enterprise AI Sovereigntyforbes.com
    Mar 7, 2022FOUNDER PROFILEコールセンターを自動化するインド発のAI企業「Uniphore」の実力 | Forbes JAPAN 公式サイト(フォーブス ジャパン)forbesjapan.com
    Mar 21, 2022INTERVIEWUmesh Sachdev on explaining ‘unicorn status’ to his daughter, IPO plans, and the billion-dollar ambition at Uniphore - Forbes India - Tech Conversations | Podcast on Spotifyopen.spotify.com
    Feb 20, 2022INTERVIEWRavi Saraogi speaks with iTWireTV about Uniphore and the power of conversational AI | iTWireitwire.com
    Apr 22, 2022ESSAYEverything's Changing In Fundraising: How Your Company Can Maximize Its Potentialforbes.com
    Jun 22, 2023EXEC HIREUniphore Appoints Tushar Shah as Chief Product Officer | Uniphoreuniphore.com
    Jan 9, 2026PRESSHow business AI can give staff and employers back more time | World Economic Forumweforum.org