Pace logo
AI/ML
Enterprise SaaS

Pace

The AI operations platform for insurance. Turn operating procedures into agentic systems that execute work across documents, workflows, and customer channels at enterprise scale.

New York City· 17 rolesLondon· 4 roles

CORE INFO

$46M
Total Funding
Series B
Round
2025
Founded
New York, United States
Headquarters

Pace is an AI operations platform that automates insurance workflows for insurers and brokers, enhancing efficiency and accuracy in processes like submissions, renewals, and claims processing.

  • Series B funding round raised $46 million, co-led by Thrive Capital and Sequoia Capital, with participation from Emergence Capital and Pruven Capital.theinsurer.com
  • Pace's AI agents have autonomously completed over 250,000 insurance workflows since launch.citybiz.co
  • Forbes reported on Pace's role in replacing traditional back-office labor with AI agents in the insurance industry.forbes.com

WHY WE WOULD WORK AT PACE

Innovative AI Solutions

Join a team pioneering AI agents that automate complex insurance workflows, transforming the industry with cutting-edge technology.

Impactful Work

Contribute to a mission that enhances efficiency and accuracy for major clients like Prudential and WTW, making a real difference in insurance operations.

Rapid Growth Potential

Be part of a fast-growing company that raised $46 million in Series B funding, positioning itself as a leader in AI-driven insurance solutions.

Cutting-Edge Technology

Work with advanced AI capabilities that integrate seamlessly with existing systems, enhancing operational efficiency across the insurance sector.

Collaborative Culture

Experience a supportive environment focused on building trusted partnerships with leading insurers and brokers, fostering innovation and teamwork.

Proven Success

Join a company that has autonomously completed over 250,000 insurance workflows, showcasing the effectiveness and reliability of its AI agents.

MARKET AND TRACTION

TOTAL ADDRESSABLE MARKET

  • Pace operates within the insurance industry, focusing on automating complex workflows for insurance carriers, brokers, Managing General Agents (MGAs), and Third-Party Administrators (TPAs).

  • The global insurance market is vast, with significant potential for automation and efficiency improvements through AI-driven solutions like those offered by Pace.
  • NOTABLE CUSTOMERS

  • Pace has secured partnerships with major clients including Prudential, WTW (Willis Towers Watson), and The Mutual Group.

  • Other notable clients include Newfront, Palomar, Convex US, and RYZE Claim Solutions, all leveraging Pace's AI agents to enhance operational efficiency.
  • KEY METRICS

    ✦ KEY METRIC
  • Since its launch, Pace's AI agents have autonomously completed over 250,000 insurance workflows, demonstrating significant operational impact.

  • At RYZE Claim Solutions, Pace's platform has achieved a 30% reduction in claim cycle times, showcasing its effectiveness in streamlining processes.

  • Additionally, at Palomar, over 90% of cases are resolved by Pace's AI agents without human intervention, indicating high efficiency and reliability.
  • GROWTH TACTICS

  • Pace's growth strategy includes raising substantial funding, having secured a total of $56 million, with a recent Series B round of $46 million to scale its operations.

  • The company focuses on building trusted partnerships with leading insurers and brokers to modernize their processes and expand its market reach.
  • COMPETITIVE ADVANTAGE

  • Pace's AI agents are designed to integrate seamlessly with existing insurance systems, enhancing their value proposition in the market.

  • The platform supports comprehensive integration, secure compliance, and omni-channel communication, setting it apart from traditional solutions in the insurance sector.
  • PRODUCT AND TECH

    AI Operations Platform

    Pace's core offering is an AI operations platform that automates various insurance workflows, enhancing efficiency in submissions, renewals, policy servicing, and claims processing.

    AI Agents

    Pace develops AI agents capable of reading emails, processing loss runs, and managing ACORD forms, which streamline communication and operations within insurance companies.

    Integration Capabilities

    The platform integrates seamlessly with existing insurance systems such as Guidewire and Duck Creek, allowing for smooth automation of back-office workflows without disrupting current operations.

    Document Intelligence

    Pace's technology includes advanced document intelligence features that enable the AI agents to interpret and manage complex documents, improving accuracy and reducing manual workload.

    Omni-Channel Communication

    The platform supports omni-channel communication, ensuring that AI agents can effectively interact with customers across various channels, thereby enhancing customer service and engagement.

    COMPANY CULTURE

    Values

  • Innovation in AI-driven automation

  • Commitment to enhancing efficiency and accuracy

  • Building trusted partnerships with clients

  • Focus on modernizing insurance operations

  • Emphasis on transparency and collaboration
  • Operating Principles

  • Prioritize customer-centric solutions

  • Foster a culture of continuous improvement

  • Encourage open communication and feedback

  • Leverage data-driven decision making

  • Support agile methodologies in project management
  • Benefits

  • Competitive salary and equity options

  • Flexible work arrangements

  • Opportunities for professional development

  • Health and wellness programs

  • Collaborative and inclusive work environment
  • Learning & Growth

  • Regular training sessions on AI and automation

  • Access to industry conferences and workshops

  • Mentorship programs for career advancement

  • Encouragement of cross-functional team collaboration

  • Support for continuous learning and skill enhancement
  • Team Cadence

  • Weekly team check-ins to align on goals

  • Monthly all-hands meetings for company updates

  • Regular brainstorming sessions for innovation

  • Quarterly reviews to assess progress and set new objectives

  • Open-door policy for leadership accessibility
  • HIRING SIGNAL

    21
    Open roles on their careers page
    Snapshot via live ATS poll
    —
    Net new roles in the last 90 days
    Available once weekly history accrues
    90-Day VelocityV2 · BACKFILL
    Trend builds weekly as historical rows accrue
    By Function
    Breakdown of open roles
    GTM · 6
    Product · 2
    Marketing · 1
    Engineering · 12
    Top Locations
    Where hiring is concentrated
    Remote-eligible postings counted separately
    New York City
    17
    London
    4
    SourcesGreenhouseLeverAshbyWorkableSmartRecruitersRipplingRecruiteeFallback · Wellfound, YC Work-at-a-Startup, careers-page scrape

    KEY COMPANY ANNOUNCEMENTS

    Filter
    13 announcements · ranked by importance
    May 27, 2026FUNDINGThrive And Sequoia Back Pace With $46 Million To Automate Insurance’s Back Officeforbes.com
    Jan 27, 2026FUNDINGExclusive: Pace raises $10 million from Sequoia as enterprise AI collides with insurance | Fortunefortune.com
    Jul 28, 2026AWARDForbes Next Billion-Dollar Startups 2026 Listforbes.com
    May 27, 2026ESSAYPace | Building for the next century of insurancewithpace.com
    Feb 11, 2026ESSAYPace | AI Won’t Kill Insurance Brokers. It Will Make the Best Ones Unstoppable.withpace.com
    Jan 27, 2026FUNDINGPartnering with Pace: Making Work Weightless | Sequoia Capitalsequoiacap.com
    Jan 1, 2026INTERVIEWWhat’s the Future of Vertical SaaS in an AGI World? Jamie Cuffe, CEO of Pace | Sequoia Capitalsequoiacap.com
    May 15, 2026CUSTOMER WINPace | Case Study: Palomar taps Pace to automate specialty insurance operationswithpace.com
    Jan 27, 2026PRESSPace | A New Era for Insurance Operationswithpace.com
    Jan 1, 2026INTERVIEWPace's Jamie Cuffe on Deploying with Insurers | Pace posted on the topic | LinkedInlinkedin.com
    Jan 1, 2026CUSTOMER WINPace | Productwithpace.com
    Dec 4, 2025CUSTOMER WINPace | Pace selected by Prudential Financial to help automate its insurance operations with agentic AIwithpace.com
    Jan 1, 2025AWARDPace nominated #8 in Early Stage | Enterprise Tech 30wing.vc