SHORTList
Avoca logo
AI/ML

Avoca

The AI Front Office for Home ServicesThe AI Front Office for Home Services Always-on agents that answer every call, fill every board, and keep your team focused on the work that matters.

New York HQ· 21 rolesSanta Barbara· 4 rolesBengaluru· 2 roles

CORE INFO

$125M
Total Funding
Series B
Round
2022
Founded
51-200
Team Size
New York, United States
Headquarters

Avoca provides AI-driven front-office solutions tailored for service businesses, particularly in the home services sector, helping them manage customer interactions efficiently and book jobs 24/7.

  • Avoca recently raised $125 million in a Series B funding round led by Meritech and General Catalyst, valuing the company at $1 billion.prnewswire.com
  • The company serves over 1,000 service leaders, including notable clients like Granite Comfort and Authority Brands.prnewswire.com
  • Avoca is on track to book $1 billion in jobs within the year, showcasing its rapid growth and market impact.prnewswire.com

WHY WE WOULD WORK AT AVOCA

Innovative AI Solutions

Join a cutting-edge team transforming the home services sector with AI-powered agents that handle calls, texts, and chats, ensuring 24/7 job booking without missing leads.

Rapid Growth Opportunity

Be part of a company that has achieved a $1 billion valuation in just a few years, with over $125 million in funding to fuel your career advancement.

Empowering Service Businesses

Contribute to Avoca's mission of enhancing customer engagement for service providers, helping them manage interactions and maximize operational capabilities.

Dynamic Team Culture

Work alongside a diverse team of 51-200 employees, all driven by a shared passion for building reliable solutions for the trades.

Cutting-Edge Technology

Utilize advanced AI technologies, including real-time call analytics and CRM integrations, to deliver impactful solutions for clients like Granite Comfort and Authority Brands.

Competitive Compensation

Enjoy a rewarding compensation package that reflects Avoca's commitment to attracting top talent in the rapidly evolving AI landscape.

MARKET AND TRACTION

TOTAL ADDRESSABLE MARKET

  • Avoca targets the home services sector, which includes industries such as HVAC, plumbing, electrical, auto repair, and more.

  • The market for AI solutions in these sectors is rapidly growing as service businesses seek to enhance customer engagement and operational efficiency.

    • NOTABLE CUSTOMERS

  • Avoca serves over 1,000 service leaders, including notable clients like Granite Comfort, Authority Brands, and Windows Nation.

  • These clients represent a diverse range of service industries, showcasing Avoca's broad applicability and market reach.

    • KEY METRICS

    ✦ KEY METRIC
  • Avoca has raised over $125 million in funding across multiple rounds, achieving a valuation of $1 billion in its latest Series B round.

  • The company is on track to book $1 billion in jobs within the year 2026.

    • GROWTH TACTICS

  • Avoca employs AI-powered agents to manage inbound calls, texts, and chats, enabling 24/7 job booking and lead management.

  • The company focuses on integrating with platforms like Google Local Services Ads and ServiceTitan to enhance its service offerings.

    • COMPETITIVE ADVANTAGE

  • Avoca's AI solutions are specifically designed for service businesses, providing tailored features like real-time call analytics and automated customer service representatives.

  • The company's emphasis on reliability and efficiency positions it uniquely in the underserved home services market.

    • PRODUCT AND TECH

    AI Customer Service Representatives

    Avoca's AI-powered customer service representatives automate the handling of inbound calls, texts, and chats, ensuring 24/7 job booking and lead management without missing opportunities.

    Self-Service Booking Tools

    The Simple Scheduler allows customers to book services independently, enhancing user experience and operational efficiency for service businesses.

    Real-Time Call Analytics

    Avoca's Coach feature provides real-time call scoring and analytics, enabling service providers to monitor performance and improve customer interactions effectively.

    Omnichannel Communication Platform

    Avoca integrates various communication channels, including web chat and outbound campaigns, to streamline customer engagement and ensure rapid response to new leads.

    CRM Integration with ServiceTitan

    Avoca's deep integration with ServiceTitan allows for seamless workflow automation and data management, enhancing operational capabilities for service businesses.

    COMPANY CULTURE

    Values

  • Commitment to innovation in AI solutions

  • Focus on enhancing customer engagement

  • Reliability in service delivery

  • Empowerment of service businesses

  • Building for the trades and supporting local economies

    • Operating Principles

  • Prioritize customer satisfaction and responsiveness

  • Foster a culture of collaboration and teamwork

  • Embrace data-driven decision-making

  • Encourage continuous improvement and adaptability

    • Benefits

  • Opportunities for professional growth and development

  • Flexible work arrangements to support work-life balance

  • Access to cutting-edge technology and tools

  • Collaborative and inclusive work environment

    • Team Cadence

  • Regular team meetings to align on goals

  • Open channels for feedback and communication

  • Monthly check-ins to discuss progress and challenges

  • Celebrations of team achievements and milestones

    • Learning & Growth

  • Continuous learning opportunities through workshops and training

  • Mentorship programs for skill development

  • Encouragement of innovative thinking and experimentation

  • Support for attending industry conferences and events

    • COMPENSATION SNAPSHOT

    B-
    Comp score vs cohort
    vs. AI/ML · Series B · US
    Based on publicly available compensation ranges from job postings; exact compensation may vary.
    Marketingn = 4
    $160K – $210Kmedian $185K
    New York
    Operationsn = 4
    $145K – $195Kmedian $170K
    New York
    Sales ICn = 6
    $160K – $220Kmedian $190K
    New York
    US-only in v1 · only categories with n > 2 shown · in-person / hybrid / remote treated separately where n ≥ 3

    HIRING SIGNAL

    27
    Open roles on their careers page
    Snapshot via live ATS poll
    —
    Net new roles in the last 90 days
    Available once weekly history accrues
    90-Day VelocityV2 · BACKFILL
    Trend builds weekly as historical rows accrue
    By Function
    Breakdown of open roles
    GTM · 12
    Design · 3
    Product · 1
    Support · 1
    Marketing · 4
    Operations · 2
    Engineering · 4
    Top Locations
    Where hiring is concentrated
    Remote-eligible postings counted separately
    New York HQ
    21
    Santa Barbara, CA
    4
    Bengaluru, India
    2
    SourcesGreenhouseLeverAshbyWorkableSmartRecruitersRipplingRecruiteeFallback · Wellfound, YC Work-at-a-Startup, careers-page scrape

    KEY COMPANY ANNOUNCEMENTS

    Filter
    8 announcements · ranked by importance
    Apr 27, 2026FUNDINGAvoca Raises $125M+ at $1B Valuation to Power America's Services Economy With AIfinance.yahoo.com
    Apr 27, 2026FUNDINGAvoca: Bringing AI to the backbone of the real economy | Kleiner Perkinskleinerperkins.com
    Aug 7, 2026INTERVIEWThe Companies Winning Today All Have This Advantage With Founder & Co-CEO of Avoca - Unemployable with Jeff Dudan | iHeartiheart.com
    Jun 29, 2026INTERVIEWThe AI Agents Helping Home Services Book More Jobs ·…ulisten.ai
    Apr 27, 2026FOUNDER PROFILEHow a chance encounter in Texas sparked a $1 billion Kleiner Perkins-backed AI startup | Fortunefortune.com
    Apr 27, 2026ESSAYWhy We Are Building — Avoca | Avoca AIavoca.ai
    Jun 19, 2025INTERVIEWHow Avoca’s AI Books Every Call for Service Businesses | Avoca AIavoca.ai
    Jan 1, 2022PRESSAvoca: AI-powered Sales Agent for Service-Based Industries | Y Combinatorycombinator.com