Data/Analytics
Enterprise SaaS
Media/Content

Braze

Customer engagement platform for brands

CORE INFO

$842.6M
Total Funding
2011
Founded
1700
Team Size
New York, United States
Headquarters

Braze is a leading customer engagement platform that empowers brands to deliver personalized, cross-channel experiences aimed at driving customer loyalty and growth. The platform enables marketers to collect and act on data from various sources, facilitating real-time, multi-channel messaging and journey orchestration. Key offerings include the Braze Data Platform, BrazeAI™, and tools for cross-channel messaging and journey orchestration. Founded in 2011, Braze has established itself as a significant player in the customer engagement space, serving over 2,500 global brands across more than 70 countries. The company is committed to setting high standards in customer engagement through product innovation, performance, strategic customer support, and thought leadership. Braze's mission is encapsulated in the slogan "Be Absolutely Engaging.™" and emphasizes social impact by investing in communities and accelerating science-based climate solutions.

WHY WE WOULD WORK AT BRAZE

Innovative Growth Opportunities

Join a leader in customer engagement, recognized by Forrester and Gartner, with a mission to drive innovation and growth.

Diverse Global Team

Collaborate with a team of 2,000+ across five continents, fostering a culture of inclusivity and diverse perspectives.

Competitive Compensation

Benefit from a robust funding history of $842.6M, ensuring competitive salaries and comprehensive benefits.

Cutting-Edge Technology

Work with advanced tech stacks like Ruby, Python, and AWS, powering solutions for over 2,500 global brands.

Commitment to Sustainability

Contribute to social impact initiatives, including community investments and science-based climate solutions.

Award-Winning Workplace

Be part of a company recognized as a top technology workplace by U.S. News and a leader in multichannel marketing.

MARKET AND TRACTION

GROWTH TACTICS

  • Braze focuses on product innovation, performance, and strategic customer support to set high standards in customer engagement.

  • The company emphasizes thought leadership and social impact by investing in communities and accelerating science-based climate solutions.
  • NOTABLE CUSTOMERS

  • Braze serves over 2,500 global brands, including notable names like Wyndham Hotels, MetLife, and Delivery Hero.

  • Other significant clients include Canva, Max, Elf, TurboTax, and Rakuten Viber.
  • KEY METRICS

    ✦ KEY METRIC
  • In 2023, Braze surpassed $500 million in Committed Annual Recurring Revenue (CARR).

  • As of October 2025, the platform had 7.8 billion monthly active users.

  • In 2024, Braze processed over 3.9 trillion messages and other Canvas actions.
  • MARKET POSITION

  • Braze is recognized as a leader in Forrester Wave, Gartner Magic Quadrant, and IDC MarketScapes for cross-channel marketing.

  • The company operates 15 offices with 2,000 employees across five continents, serving over 70 countries.
  • SERVICES

  • Braze offers a comprehensive customer engagement platform that includes the Braze Data Platform, BrazeAI™, and tools for cross-channel messaging and journey orchestration.

  • The platform enables marketers to collect and act on data from various sources, facilitating real-time, multi-channel messaging.
  • PRODUCT AND TECH

    Braze Data Platform

    A robust data management system that allows brands to collect and act on data from various sources, enabling real-time decision-making and personalized customer engagement.

    BrazeAI™

    An advanced AI-driven tool that enhances customer engagement strategies by providing predictive analytics and insights, helping brands optimize their marketing efforts.

    Cross-Channel Messaging

    A comprehensive suite of tools that facilitates seamless communication across multiple channels, ensuring consistent and personalized customer experiences.

    Journey Orchestration

    A strategic approach to managing customer interactions, allowing brands to design and automate personalized journeys that enhance customer loyalty and growth.

    Cloud Infrastructure

    Utilizing Amazon Web Services (AWS) and Microsoft Azure, Braze ensures scalable and reliable cloud-based services that support its global operations and data processing needs.

    COMPANY CULTURE

    Values

  • Commitment to customer engagement excellence

  • Emphasis on product innovation and performance

  • Strategic customer support and thought leadership

  • Social impact through community investment and climate solutions
  • Operating Principles

  • Foster a culture of continuous learning and improvement

  • Encourage cross-functional collaboration and teamwork

  • Prioritize data-driven decision-making and real-time action

  • Maintain high standards of integrity and transparency
  • Benefits

  • Comprehensive health and wellness programs

  • Flexible work arrangements and remote work options

  • Opportunities for professional development and career growth

  • Inclusive and diverse workplace environment
  • Team Cadence

  • Regular team meetings to align on goals and progress

  • Collaborative project planning and execution

  • Open channels for feedback and communication

  • Celebrations of team achievements and milestones
  • Learning & Growth

  • Access to industry-leading training and resources

  • Support for attending conferences and workshops

  • Mentorship programs to foster career advancement

  • Encouragement of innovative thinking and problem-solving