PropTech
Enterprise SaaS
Fintech/Payments

Cloudbeds

SaaS platform for hospitality management

CORE INFO

$253M
Total Funding
Series D+
Round
2012
Founded
650
Team Size
San Diego, CA
Headquarters

Cloudbeds is a hospitality technology company founded in 2012, headquartered in San Diego, California. It offers a comprehensive platform designed to streamline operations for lodging businesses, including hotels, hostels, inns, and vacation rentals. The company's all-in-one hospitality management suite includes a Property Management System (PMS), Channel Manager, Booking Engine, Revenue Management Tools, Guest Experience Solutions, and secure payment processing. Cloudbeds operates on a Software-as-a-Service (SaaS) model, providing subscription-based access to its platform. The company has raised over $253 million in funding, with its latest round being a Series D of $150 million led by SoftBank Vision Fund 2 in November 2021. Cloudbeds serves thousands of properties across 150 countries, maintaining a system uptime of 99.95% and onboarding approximately 350 properties monthly. With a team of about 650 members, Cloudbeds continues to innovate in the hospitality technology sector, empowering lodging businesses worldwide to focus on delivering exceptional guest experiences.

WHY WE WOULD WORK AT CLOUDBEDS

Innovative Growth

Join a company that's raised over $253M and is backed by SoftBank Vision Fund 2, driving innovation in hospitality tech.

Global Impact

Contribute to a platform serving thousands of properties in 150 countries, enhancing guest experiences worldwide.

Diverse Team Culture

Be part of a remote-first team spanning 40+ countries, embracing diversity with members speaking 30+ languages.

Industry Recognition

Work with a leader named No. 1 PMS by Hotel Tech Report and recognized by the World Travel Awards.

Cutting-Edge Technology

Engage with a tech stack including PHP, Python, and AWS, driving the future of hospitality management.

Purpose-Driven Mission

Empower hoteliers to focus on exceptional guest experiences by simplifying complex operations.

MARKET AND TRACTION

GROWTH TACTICS

  • Cloudbeds has raised over $253 million in funding, with a significant Series D round of $150 million led by SoftBank Vision Fund 2 in November 2021.

  • The company is onboarding approximately 350 properties monthly, showcasing its rapid expansion in the hospitality sector.

  • Cloudbeds operates as a remote-first company, enabling it to hire talent globally and stay close to its diverse customer base.
  • KEY METRICS

    ✦ KEY METRIC
  • Cloudbeds serves thousands of properties across 150 countries, indicating a broad global reach.

  • The platform maintains a system uptime of 99.95%, ensuring reliable service for its users.

  • Achieves a customer satisfaction score of 96%, reflecting high levels of client approval and service quality.
  • COMPETITIVE ADVANTAGE

  • Cloudbeds offers an all-in-one hospitality management suite, including a Property Management System, Channel Manager, and Revenue Management Tools, providing comprehensive solutions for lodging businesses.

  • Recognized as the No. 1 PMS and Hotel Management System by Hotel Tech Report from 2021 to 2025, establishing its leadership in the industry.

  • The company's mission to "Free hotelier ambition" focuses on simplifying complex operations, allowing hoteliers to enhance guest experiences.
  • MARKET POSITION

  • Cloudbeds is a leader in the hospitality technology sector, serving a wide range of lodging businesses, including hotels, hostels, inns, and vacation rentals.

  • The company has been named the World's Best Hotel PMS Solutions Provider by the World Travel Awards in 2022, further solidifying its market position.

  • Recognized in Deloitte's Technology Fast 500 in 2024, highlighting its rapid growth and innovation.
  • PRODUCT AND TECH

    Property Management System

    Cloudbeds' Property Management System (PMS) streamlines daily operations such as reservations, check-ins, and check-outs, enhancing efficiency for lodging businesses.

    Channel Manager

    The Channel Manager synchronizes room availability and rates across multiple online travel agencies, ensuring consistent pricing and maximizing occupancy.

    Booking Engine

    Cloudbeds' Booking Engine facilitates direct bookings through a property's website, reducing reliance on third-party platforms and increasing revenue.

    Revenue Management Tools

    These tools assist in optimizing pricing strategies, enabling properties to maximize revenue by adjusting rates based on demand and market trends.

    Guest Experience Solutions

    Enhancing communication and engagement, these solutions empower properties to deliver exceptional guest experiences, fostering loyalty and satisfaction.

    COMPANY CULTURE

    Values

  • Empower hoteliers to focus on exceptional guest experiences

  • Simplify complex operations for lodging businesses

  • Foster a diverse and inclusive global team
  • Operating Principles

  • Operate as a remote-first company

  • Prioritize customer satisfaction and system reliability

  • Innovate continuously in hospitality technology
  • Benefits

  • Flexible remote work environment

  • Opportunities to work with a global team

  • Access to cutting-edge hospitality technology
  • Team Cadence

  • Collaborate across 40+ countries

  • Communicate in over 30 languages

  • Onboard approximately 350 properties monthly
  • Learning & Growth

  • Encourage professional development and skill enhancement

  • Support career advancement within the company

  • Provide exposure to diverse hospitality markets