Hera logo
HealthTech

Hera

Care management for aging parents

CORE INFO

$27M
Total Funding
Series A
Round
2024
Founded
11-50
Team Size
New York, NY, United States
Headquarters

Hera is a healthcare technology company that connects families with senior care experts, known as "Heroes," to manage various aspects of elder care for aging parents, particularly those covered by Medicare.

  • Hera has successfully assisted over 1,000 families in New York, achieving a retention rate of over 95% and completing more than 100,000 care tasks.linkedin.com
  • The company has established partnerships with leading healthcare systems, including Weill Cornell Medicine and NYU Langone Health.linkedin.com

WHY WE WOULD WORK AT HERA

Transform Lives

Join a mission-driven team dedicated to enhancing elder care for families, ensuring that every aging parent receives the quality care they deserve.

Collaborative Culture

Work alongside a passionate team of 'Heroes' who are committed to making a difference in the lives of over 1,000 families in New York.

Innovative Technology

Utilize the Juno platform to empower care management, leveraging cutting-edge technology to streamline elder care services.

Proven Success

Be part of a company with a remarkable 95% retention rate, demonstrating the trust families place in Hera's care management services.

Competitive Compensation

Enjoy a competitive salary and benefits package, reflecting the value placed on your contributions to improving elder care.

Growth Opportunities

As a rapidly growing startup, Hera offers ample opportunities for professional development and career advancement in the healthcare technology sector.

MARKET AND TRACTION

KEY METRICS

✦ KEY METRIC
  • Hera has successfully assisted over 1,000 families in New York.

  • The company boasts a retention rate of over 95%, indicating strong customer satisfaction and loyalty.

  • Hera has completed more than 100,000 care tasks, showcasing its operational effectiveness and demand for services.
  • NOTABLE CUSTOMERS

  • Hera has established partnerships with leading healthcare systems such as Weill Cornell Medicine and NYU Langone Health.

  • These partnerships enhance Hera's credibility and expand its reach within the elder care market.
  • GROWTH TACTICS

  • Hera connects families with dedicated senior care experts, referred to as "Heroes," to provide personalized care management.

  • The company utilizes a platform called Juno to empower Heroes with localized knowledge, improving care coordination for families.
  • TOTAL ADDRESSABLE MARKET

  • Hera primarily serves families with aging parents covered by Medicare, a significant demographic in the healthcare market.

  • The growing aging population in the U.S. presents a substantial opportunity for Hera to expand its services and impact.
  • COMPETITIVE ADVANTAGE

  • Hera emphasizes human connection, trust, and quality care, differentiating itself in the elder care management space.

  • The combination of technology (Juno) and personalized service (Heroes) positions Hera uniquely against traditional elder care solutions.
  • PRODUCT AND TECH

    Juno Platform

    Hera utilizes the Juno platform to encode fragmented and hyper-local knowledge, empowering their Heroes to manage elder care effectively. This technology enhances the coordination of care tasks and improves the overall experience for families.

    Care Management Services

    Hera provides dedicated care management services through their team of senior care experts, known as 'Heroes.' These services include coordinating medical appointments, navigating insurance, and arranging in-home services for aging parents.

    Partnerships with Healthcare Systems

    Hera has established partnerships with leading healthcare systems like Weill Cornell Medicine and NYU Langone Health. These collaborations enhance the quality of care provided to families and strengthen Hera's position in the elder care market.

    Family-Centric Approach

    Hera emphasizes a family-centric approach to elder care, focusing on human connection and trust. This philosophy ensures that families receive personalized support tailored to their unique needs.

    High Retention Rate

    With a retention rate of over 95%, Hera demonstrates its effectiveness in providing valuable care management services. This metric reflects the satisfaction and trust families have in the support they receive from Hera.

    COMPANY CULTURE

    Values

  • Emphasizing human connection in elder care

  • Building trust with families and caregivers

  • Commitment to quality care for aging parents

  • Empowering families through dedicated support

  • Fostering a culture of compassion and respect
  • Operating Principles

  • Focus on personalized care management

  • Utilize technology to enhance service delivery

  • Collaborate with healthcare partners for comprehensive support

  • Maintain transparency in communication with families

  • Encourage feedback to continuously improve services
  • Benefits

  • High retention rate of over 95% among families

  • Access to dedicated senior care experts (Heroes)

  • Comprehensive support for navigating elder care challenges

  • Empowerment through the Juno platform for effective care management

  • Strong partnerships with leading healthcare systems
  • Team Cadence

  • Regular team meetings to align on goals

  • Open communication channels for feedback and support

  • Collaborative approach to problem-solving

  • Emphasis on team bonding and shared mission

  • Flexible work arrangements to support work-life balance
  • Learning & Growth

  • Opportunities for professional development in elder care

  • Continuous training on the latest healthcare technologies

  • Encouragement of knowledge sharing among team members

  • Support for attending industry conferences and workshops

  • Mentorship programs for new employees