GTM Senior Business Systems Analyst

About the Role Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development.

What You’ll Do

• Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io
• Build and deploy automation (flows), validations, and applications in Salesforce
• Implement new systems and integrations as needed
• Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation
• Create key reports and dashboards to track systems performance and data accuracy
• Write and maintain clear documentation on systems build and integrations with other business systems

What You’ll Need

• 3+ years of experience in sales/marketing/revenue operations or business systems in a fast-paced environment
• You have Salesforce Admin certification or equivalent experience
• You’re a master with Salesforce and Marketing automation tools (Hubspot, Outreach, Zapier, Retool, Workato), and other GTM tools & systems alike, and can learn new systems quickly
• You love getting in the weeds to build elegant, efficient and scalable solutions
• You’re a structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
• You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy

Nice to Haves:

• Experience in high-growth startups and/or high-growth technology companies
• Experience with Looker or similar BI tools
• Experience with Asana or similar project management software

Benefits available to all full-time Ramp employees (Global)

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• [Benefits not fully listed]