Solutions Architect

As a Solutions Architect, you will play a critical role in being a strategic problem-solver to custom fit Rogo’s cutting-edge AI platform for elite financial institutions. You will work closely with customers to design scalable and secure cloud solutions, ensuring seamless integration with their existing infrastructure. Your expertise in cloud systems, Kubernetes, and Infrastructure as Code (IaC) will drive the success of Rogo’s AI solutions and deliver transformative value to our clients.

What You Will Own
Customer Architecture and Security Leadership

• Serve as the primary technical point of contact for enterprise customers during pre- and post-sales engagements
• Lead architecture reviews, helping customers understand how Rogo integrates with their infrastructure
• Collaborate with security and engineering teams to ensure customers understand how Rogo meets their security and compliance requirements
• Build trust with senior technical stakeholders, including security, infrastructure, and engineering leadership
• Clearly communicate complex technical concepts to both technical and non-technical audiences

Pre-Sales Technical Partnership

• Partner closely with Sales to support complex enterprise deals, providing architectural guidance and technical validation
• Help customers evaluate deployment models, security controls, and integration approaches
• Address technical objections and ensure customers are confident in adopting Rogo’s platform

Post-Sales Technical Ownership

• Guide customers through onboarding, deployment, and early adoption
• Lead technical customer communications relating to ongoing product or feature releases, upsells, or other incremental review processes after initial sale
• Diagnose technical issues and coordinate with engineering to drive resolution
• Ensure successful long-term adoption and expansion by proactively addressing risks and blockers

Cross-Functional Collaboration

• Partner with Engineering, Product, and Customer Success to represent customer needs and improve the platform
• Translate customer requirements and feedback into actionable technical insights
• Help shape best practices, deployment patterns, and technical documentation

What You Will Need
Customer-Facing Technical Expertise

• 4+ years in customer-facing technical roles such as Solutions Architect, Technical Account Manager, Infrastructure Architect, or similar
• Strong foundation in cloud infrastructure, networking, and security concepts
• Ability to confidently lead architecture and security discussions with enterprise technical stakeholders

Cloud and Infrastructure Knowledge

• Experience with one or more major cloud platforms (AWS, Azure, or GCP)
• Understanding of enterprise infrastructure, identity and access management, networking, and security best practices
• Ability to diagnose infrastructure and integration challenges at a systems level

Enterprise Customer Presence

• Strong communication skills and executive presence
• Ability to manage complex, long-running enterprise engagements
• High degree of ownership, organization, and follow-through
• Strong commercial judgment and ability to balance technical and business priorities

Who You Are

• You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup that is redefining the finance industry.