Administrative Business Operations

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COMPANYExa
BASE SALARY$100k – $200k+ Equity

This role sits at the intersection of executive support and operations. You'll carry deep context across the company — leadership trusts you to parse what matters, drive things forward, and make good calls with limited oversight.

If you've ever wanted a role that combines the intensity of a Chief of Staff with the hands-on ownership of running a high-growth startup's operations, this is it.

What You'll Do:

  • Operate as an extension of leadership — maintain deep context across GTM, product, and company strategy. Be a sounding board, a forcing function for clarity, and someone who makes sure important things don't stall.
  • Triage and prioritize across the C-suite — parse what's urgent, surface what needs attention, handle what you can directly, and bring structure to the chaos.
  • Support GTM operations — help optimize sales processes, maintain CRM hygiene, build dashboards, track KPIs, and provide insights to leadership.
  • Coordinate cross-functional projects — lead initiatives that span sales, marketing, recruiting, workplace, culture, and product when they need someone to drive them.
  • Support recruiting initiatives — coordinate long-courting logistics, manage scheduling for key hires, and ensure a seamless onsite experience.
  • Drive process improvement — you see broken workflows and fix them. You build systems that scale, not just ones that work today.
  • Handle the unexpected — urgent, ambiguous, important things come up constantly. You care deeply about the company and make yourself available when it matters.

Who You Are:

  • 3+ years of experience as an operator in a high-trust role — ideally at a high-growth startup or in consulting/banking/VC.
  • You're intense and organized — you can derive clarity from dozens of simultaneous workstreams, prioritize effectively, and execute with little oversight.
  • Excellent communicator who can engage with leadership, enterprise customers, investors, and cross-functional partners.
  • Low ego, high agency — you do whatever needs doing and you don't wait to be asked - no task is too big or too small.
  • Strong judgment and discretion with sensitive information.
  • Comfortable with modern tools and AI — you look for ways to automate and move faster.
  • Understanding of enterprise software and AI/ML market dynamics is a plus.
  • Based in or able to relocate/commute to San Francisco.

This is a full-time, in-person role in San Francisco. In addition to premium healthcare benefits (medical, dental, vision), we also offer fertility benefits and a monthly wellness stipend to all of our employees.