Technical Consultant, Enterprise, Microsoft Dynamics F&O

About the Role Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value.

You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer.

This role is specifically focused on Enterprise customers running Microsoft F&O, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.

What You'll Do

• Serve as the primary Technical Consultant for Enterprise accounts running Microsoft F&O, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
• Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Microsoft F&O integration, configuration, and system design
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving F&O, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Dynamics F&O integration and configuration options
• Participate in technical discovery to understand customer F&O environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
• Be a subject matter expert across F&O and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
• Troubleshoot Dynamics F&O integration blockers and guide customers through complex configuration decisions
• Contribute to internal documentation and tooling that scales Ramp's ability to support F&O integration use cases across a growing customer base
• Influence Ramp's product roadmap by channeling F&O customer pain points and feedback to the Product and Engineering teams

What You Need

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
• 3+ years of hands-on experience working with Microsoft Dynamics F&O, including financials modules, integration patterns, and enterprise deployment models
• Deep familiarity with accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger